Having seen all bank branches in Dorking close in recent times, Mole Valley have been calling for improved banking services in Dorking and Leatherhead. Despite a concerted effort by MVDC, the outcome of an appeal in 2025 supported LINK’s view that Leatherhead does not currently meet the criteria for a banking hub. An automated deposit service was installed on North Street instead. 

While the search for a permanent home was ongoing, a temporary hub has been available for customers of the major banks in MVDC’s Pippbrook offices in Dorking since March last year. Until the new banking hub opens on the site formerly occupied by Natwest Bank (14 High Street, Dorking, RH4 1AX), customers can still visit the temporary provision during the working week, 9am to 5pm. The banking hub has a counter service where customers can access services whenever the hub is open. Community bankers are also available on the following days:

• Monday: HSBC 

• Tuesday: Barclays 

• Wednesday: Santander 

• Thursday: NatWest 

• Friday: Lloyds 

 Ahead of the banking hub opening on the high street, Cash Access UK has planned an information drop-in at Dorking’s Friday Market in St Martin’s Walk on 12 June 2026 from 8am to 2pm, where representatives will be available to answer any questions residents may have.  

Vanessa Robinson, Regional Manager (London & Southeast) at Cash Access UK, said: “We’re delighted to be bringing a permanent banking hub to Dorking High Street. The hub will play a key role in providing access to cash and everyday banking services for the local community. We would like to thank the team at MVDC’s Pippbrook offices for hosting the temporary hub while work on the new premises is completed. We will keep the community updated on our progress and look forward to opening the permanent hub soon.” 

Councillor Paula Keay, MVDC’s Cabinet Member for Sustainable Economy, said: “It is very pleasing that the search for a permanent home for a Banking hub in the centre of Dorking High Steet has concluded. Not only will customers of major banks soon be able to access services specific to their own bank in a convenient high street location, but the future of a former prominent vacant unit in the town has also been secured for the long term. Mole Valley ranks among the lowest areas in the country for access to cash, with very limited ATM provision and we know that residents and businesses in the north of the district also want a banking hub to be established in Leatherhead. However, for now, there is a single banking hub available to everybody in Mole Valley.”