Railways
Ashtead Station Car Park
The car park is run by APCOA on behalf of Southern (GTR). It operates on an ANPR system which records your registration number on entry and on exit and calculates your charge accordingly. There are no ticket machines at the car park and payment has to be online via APCOA's web site.
APCOA offer a 20 minute "Grace" period allowing for free drop-off and pick up. Exceeding that time will result in a penaly notice unless you pay for a ticket.
There have been historical instances where a penalty notice has been issued erroneously where a resident has been insistent they entered and exited well within this Grace period. The Residents' Association has successfully appealed these fines. In at least one instance the resident had proof she had left home and returned home within the 20 minutes by way of her door bell camera. This prompted APCOA to review their system and although they insisted there was not a problem, the evidence we produced was enough for them to ensure it was fulluy checked and was accurate.
If you do receive a Penalty Notice and believe you were within the 20 minute period you can appeal the fine via https://pcnpayments.apcoa.co.uk/pcnonline/index.php. If this appeal is declined and you still believe you were within the Grace period you can contact the Residents' Association with full scanned details of your Penalty Notice plus vehicle details (egistration, make, model, colour) and any evidence to support your claim.
SouthWest Trains Timetables
To view up to date Timetable informationm visit this link.
Southern Railway Timetable
To view up to date Timetable informationm visit this LINK
Rail industry introduces new Passenger Assist Mobile App.
This week, the rail industry has introduced a new Passenger Assistance mobile phone application to support customers who require assistance when travelling by train. The app means customers can choose to request assistance via their smartphone nationwide.
The app, which has been developed by the Rail Delivery Group and UK technology company Transreport, will provide an additional option for customers but will not replace South West Trains and Southern Railway’s existing support for assistance requests via phone/textphone, online or email. Go to App Store to download details.
The app enables customers to:
• Make a request for assistance for their rail journey
• Manage their personal details – including a record of the type of assistance required
• View their travel history
• Browse rail journeys via the online journey planner.
For more information on all Rail companies Passenger Assist please click here
Railways
Ashtead Station is run by Southern Railway (the brand name used by Govia Thameslink Railway Network). Both Southern and South Western Railways operate trains through Ashtead to and from London Victoria, London Bridge and London Waterloo. Going southbound there are trains to Dorking, Horsham and Guildford. Network Rail runs the railway infrastructure.
Operator Websites
Live Travel Information
Live travel information is available on the following links, and further ticket and travel information is available on the web sites for Southern Railway and South Western Railway.
Apps for both train companies for ticket purchases and up to the minute journey information are available to download from:
You can also check your journey using the National Rail Enquiries real-time Journey Planner.
Trainline
Trainline is Europe’s leading train and coach app. They work with 207 rail and coach companies to offer customers travel to thousands of destinations in and across 44 countries in Europe. For more details go to:-
Split Ticketing Options
If making a long journey cross-country you might want to try one of the "split ticketing" web sites to see if you can make a saving. On some journeys a considerable saving can be made and despite buying several tickets you can usually remain on the same train and even in the same seat. Go to www.splityourticket.co.uk or www.splitmyfare.co.uk or www.trainsplit.com. There are other sites springing up.
Other useful and comprehensive sites for journeys in the UK, Ireland and abroad are https://www.omio.co.uk/ and https://www.seat61.com/