Tele: 0300 030 9980 (local rate call charge)

Police & Crime Reduction Advice

Updates from Surrey Police

Neighbourhood Watch

We need to make sure that as well as keeping ourselves safe during this pandemic, we’re keeping our homes and neighbourhoods safe as well. To that end, Neighbourhood Watch has worked inRead more

Frauds Aimed at Seniors This is an American web site but a fraud is a fraud no matter where it takes place and what happens in the US also happens in the UK. Either we import it fromRead more

Avoiding Doorstep Crime

While most callers to your home are genuine, some are not. Bear the following in mind, if you suspect that an ‘official’ caller may not be genuine: Bogus callers often pretend to be from ‘theRead more

"Smart" Crime - Cloning Car Keys

This 'Smart' crime is getting nearer to us in Ashtead so be aware and protect your car keys. Cars in Ewell were recently ransacked by thieves using a cheap Smart device to clone your car keys. Go toRead more

Bank Card Fraud

Unfortunately, this fraud is still prevalent in the area and the Police have asked us to publicise this warning. The fraudsters are targeting the elderly, so if you know of neighbours who may not beRead more

Amazon Prime Scam

Action Fraud, the national fraud and cyber-crime reporting centre, is warning people of this scam that has seen victims lose over £400,000. Unsuspecting members of the public are being mercilesslyRead more

Scam Warning re Vaccine Texts

Throughout the pandemic, some fraudsters have been trying to exploit coronavirus as an opportunity for financial crime. Now that vaccines are available, they’re sending bogus messages claiming toRead more

Who Do You call?

In an Emergency you should phone 999 and ask for the police.

A police emergency is defined as incidents where:

  • Someone's life is in danger.
  • Someone is at risk of violence, or property is about to be damaged.
  • A serious offence is in progress.
  • A suspect is at the scene or an early arrest is likely.
  • Serious disruption to the public is likely.
  • Very serious crime (e.g. Rape, GBH).

For non-emergency policing matters and to report a crime: phone 101 or report online via  If you have a phone package that allows free geographical calls, you might prefer to use: 01483-571212.

For general contact with your local officers (not for first reporting of an incident):  molevalley@surrey.pnn.police.ukor tel: 01483-632996

Ashtead’s Neighbourhood Police Officers

PCSO Pauline Daly: pauline.daly@surrey.pnn.police.uk01483-631362

PC Jenny Juffs: jenny.juffs@surrey.pnn.police.uk01483-631351

Sergeant Lee Wells: lee.wells@surrey.pnn.police.uk01483-631360

Police Surgeries

Police Surgeries are held on the last Tuesday of each month, 10.00-11.00hrs, at St George’s Church, Barnett Wood Lane and will be attended by PCSO Pauline Daly, provided that her shift pattern allows.

Note: Due to Covid-19 Police Surgeries are currently suspended.

Follow Surrey Police on Facebook and at

Mole Valley Crime Reduction Advisor:

Neil Clarke, 13363 - Crime Reduction Advisor - Eastern Division PO Box 101, Guildford, Surrey GU1 9PE

To contact Neil Clarke direct, please call: Tel: 101 Extension 30809 or 01483 630809 / 07467 3367783 or email:

Links to Other Crime Reduction and Consumer Advice Services

Help for Victims of Domestic Abuse

East Surrey Domestic Abuse Services 

Call:     01737-771350 – Monday to Friday 9am – 4pm

or         Surrey Helpline:         01483-776822 – 9am – 9pm

Phone 999 in an emergency

Victim Support - Help for Witnesses

Our Witness Service operates in every criminal court. Please contact our victim care team to help direct you to the Witness Service office you need on 0845 38 99 528.

Find out more about the help you can get as a witness. 

About us

Maralyn Smith is responsible for the local services for victims and witnesses of crime in Surrey. 

To discuss commissioning Victim Support, or other administrative issues, call Maralyn on 01483 630292 or write to her at Victim Support, Woking Police Station, Station Approach, Woking, Surrey GU22 7SY.

Please note: this is not a general number for victims and witnesses – if you need help please call the local victim care unit on 0808 168 9274.


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