Car park procedures for Ashtead Station
If you have the Indigo Parking App on your phone this should automatically show on your Smart Phone now as the Saba App.
The car park now operates an ANPR system at the Station. Those wishing to buy weekly or daily tickets will need to purchase a ticket at one of the Car Park only ticket machines. Note - the station ticket machines and Booking Hall can no longer sell parking tickets. This means that the previous arrangement whereby parking was free after 4.30pm no longer applies. One piece of good news is that the car park machines can sell the off-peak tickets that start at 2.30pm and extends until 23.59. For the current tariff follow this link.
However - please note that buying the tickets in advance does NOT guarantee you a space. If you buy the tickets online then turn up to find there are no spaces, you not only cannot park, but there's no refund on the advance tickets either. This being the case, what advantage is there to buying tickets in advance unless you are planning on travelling at a time when you know from experience there will be spaces available. If travelling at other times it soumds as though it is better to arrive and hope there is a space, but leaving enough time to negotiate the vaguaries of the ticket machine whilst having enough loose change or using the App.
To use the car park as a regular or one-off user it is best to register yourself with ConnectCashlessParking. You can do this by downloading the App or telephoning 0345 434 8008 from your SmartPhone. You’ll need the Location Code (1200) plus Mobile Phone Number and create a Password. The App allows you to record your Debit/Credit Card Details. Once registered then paying for further parking visits is much easier. You can pre-book either via the web site www.connectcashlessparking.com or via the phone App. You can of course still buy on the day at the machines. The downside of pre-booking is that there’s no guarantee you will get a space. You can also park and then pay via the web site or App afterwards as soon as you can.
For those visiting the car park to drop-off or collect, there is a 20 minute "grace" period. If the train is late and you are in danger of overstaying that time we are told you can drive out and in again and the "grace" period starts again.
There is a new system for Blue Badge holders.
Go to https://www.sabaparking.co.uk/car-park/ashtead-station-car-park . GTR has obviously received adverse comments as well as our own because they have made the parking system for Blue Badge holders easier. Vist the above site and click the Blue Badge Portal link, or use the following to Register Blue Badge Portal. Full instructions are now on this site.
If you don’t have a smart phone or computer the procedure is more complicated. You can telephone 0345 434 8008 from your home phone to register, but you then have to telephone SABA on 0330 1235 247 (Option 4) to advise them of your Registration Number. When next using the car park if you telephone 0330 1235 247 (Option 4) in advance (or as soon as possible after parking) they will record your arrival and registration number. Again you still have to display the Blue Badge.
A few Premier Parking spaces are now available in the Car Park. These are reserved spaces and no doubt at extra cost and only for annual tickets.