St. Stephen's House Medical Practice - PPG - (Update re CoronaVirus)

Important AnnouncementDuring the Covid 19 Pandemic, patients registered with St Stephens House Surgery should be aware that the Surgery is still there to help with all your medical needs.

St Stephen's House Surgery has a new website,
Use the following website to consult with a doctor: <>/. This will save time on the phone during busy periods.

Click on the link “Consulting Rooms” and then “Get help for any health problems”.
Alternatively, click on “Reception and Enquiries”, then “Ask a Doctor a question”. Both links will enable you to get help with your problem. Check the emergency questions. If your symptoms are not listed, click “None of these”. This will bring up a form for you to complete and “Submit”.
The surgery will then contact you to arrange a telephone appointment or, if appropriate, a face-to-face appointment with a doctor.

Please do not attend the surgery unless you have an appointment, this is to ensure the safety of patients and staff, it is essential that we keep footfall to a minimum.
When you do attend an appointment, always wear a face mask or face covering and ensure that you use the hand sanitiser provided in the lobby. Please wait for one of the receptionists to assist you and advise you where to wait.

Nominate a chemist for your prescriptions to be ordered electronically, this will also reduce the footfall at the surgery.

Sample bottles for UTIs can be collected from the bag outside the main Surgery door and then returned to the box just inside the surgery before 11.00 am.

Child immunisations are very important and should still be requested with the nurse via the Surgery website.

Normal appointment booking arrangements will resume as soon as it is safe to so once the Pandemic has been brought under control.

We thank you for your cooperation.


The Partners
St Stephen's House Surgery


Update February 2020

We would like to welcome our new partner who will be joining St Stephen's House Surgery on 2nd March 2020 taking on Dr Claire Carrolls patients.
Dr Chan Sivanesan grew up in Harrow and went to medical school in Nottingham. He completed his junior doctor training in Manchester and trained as a GP in Guildford. He has been working as a salaried GP in Bayswater. His clinical interests include palliative care and medical training.

You can help our Practice improve its service by completing our online survey.
No one at the practice will be able to identify your response.

Register your email address with the PPG

The St Stephens PPG Newsletter gets sent to only about 500 patients out of the 6500+ patients registered with the Practice. To discover more about your surgery you can request to be added to their mailing list via a simple request to their email address which is This email address is being protected from spambots. You need JavaScript enabled to view it.



See a GP by video with LIVI. Even at the weekend.

Patients of St Stephen's House Surgery can now see an NHS GP by video using LIVI. Get medical advice, prescriptions and referrals on the same day – even at weekends. The service is provided free on the NHS.

You can download the LIVI app to your mobile phone or tablet, at the App Store or Google Play. Or visit for more information.
LIVI GPs are all GMC-registered NHS GPS, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.
Get the LIVI app here:



If any patients of the surgery would like to join the wider e-mail group, please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. for further information. We are particularly keen to include younger people, carers, and anyone with disability. Our Facebook page is updated most weeks with interesting articles if you would like to follow our page.