General Topics

Useful Contacts

Trading Standards

Tel: 01372 371700

Fax: 01372 371704

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. (not to be used for complaints)

Address: Trading Standards, East Surrey Area Office, Omnibus, Lesbourne Road, Reigate, RH2 7JA

Telephone: 01737 249 079

Surrey Fire & Rescue Service

Safety Check: 08000 850 767

Mole Valley District Council

01306 885001

Reporting Graffiti, vandalism, abandoned cars and fly tipping

Emergency out of hours: 01372 376533


Surrey County Council

Schools, Social Care, Roads and Transport, Libraries etc

Citizens Advice Mole Valley

01372 361160 (Appointments)

The Georgian House, Swan Mews, High St, Leatherhead, KT22 8AE



If you have a power cut call 105. This easy-to-remember number will put you through to your local electricity network operator - the company that manages the cables, wires and substations that bring electricity into local homes and businesses. Take a look at the power cut help page for more information.


EDF Energy

General Enquiries 0800 096 2255

Emergency 0800 783 8838


To report a gas or carbon monoxide emergency, or if a pipeline is struck (even if no gas leak has occurred) call the National Gas Emergency Service 24 hours a day on 0800 111 999 (calls are recorded and may be monitored).

British Gas

General Enquiries 0845 009 112

Emergency 0800 111 999

Water Supplies

SES - (Previously known as Sutton & East Surrey Water)

(including 24 hr emergency)

01737 772000

Waste Water/Drains/Sewers

Thames Water

0845 9200 800

Surrey-i - Information about Surrey

Find your neighbourhood quirks and perks

Surrey-i is a free and easy-to-use tool, offering residents the chance to discover facts and figures about their neighbourhood. From the best performing schools, to local crime rates and care homes offering places for the elderly, Surrey-i provides a unique insight into the county.

The free site developed by Surrey County Council has a built-in map and by entering their postcode residents can find a host of other services and facilities in their community. These include the nearest schools and libraries as well as information on local doctors, hospitals, charities and councillors. Other features allow people to find their closest railway station, bus stop, dentist, nursery or beauty spot.

In addition the latest Census details are available via Surrey-i.





Ashtead Notice Boards

Do you know where "trivia" comes from? It is understood the Romans used notice boards on the junction of three roads to post information for local people - hence tri via.


New Noticeboard for The Ashtead Queen Elizabeth II Playing Field (née 'The Rec')

The new Noticeboard for the rec has now been installed next to the trampoline area. This was kindly donated by The Rotary Club of Ashtead and was made by Norbury Park Sawmill.

This noticeboard has been installed so that local schools, groups, clubs and local residents can advertise their events and local services that are relevant to the village.

If you would like to place an flyer on the noticeboard, please contact Cathy Martin by email at This email address is being protected from spambots. You need JavaScript enabled to view it. Either a A4 flyer or postcard size card is required.



The two Notice Boards previously owned and maintained by Mole Valley Council in Craddocks Parade and the APMH Car Park have been taken over by the Residents' Association. Whereas previously the boards were used for Council business, the Association is opening them up for general use.

The Boards will be to advertise ARA events and information plus local events, with priority for Ashtead organisations regardless of location e.g. The Choral Society performing at Dorking Halls. It is not intended that the boards be used for "Lost Cat" etc. There is a local drop-off point for posters in the village at Jackie Quinn, Estate Agents. There will be no charge for displaying items. However posters stuck to the outside of the board will be removed. Posters/advertising should be typed and clearly legible (large font preferred).

Pam Ventham-Smith is to be responsible for the boards on a day-to-day basis. Representatives of any Ashtead based group or society can contact her to advertise their activities or any specific events, being held in the village or elsewhere in Mole Valley. As in previous years, details of local election candidates and results will also be displayed at appropriate times.

Posters will be displayed free of charge, providing they are clear, easy to read, and do not relate to commercial or political activities. To enable as wide a range of information as possible can be displayed, each poster will be limited to A4 size (29.5 x 21.0cms).

Pam said “My aim is to keep the boards up to date and interesting, so that everyone comes to regard them as the natural place to look to find out what’s going on in Ashtead.  People can contact me by phone, on 01372 277154, or send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.”.

Travel Information


Ashtead Station has trains to and from London Victoria, London Bridge and London Waterloo. Going southbound there are trains to Horsham and Guildford.

Live travel information is available on the following links, and further ticket and travel information is available on the web sites for Southern Railway and South West Trains.

There is now a Travel App for your iPhone or Android device available from Southern. This gives you up to the minute journey information, enables you to buy tickets on line and stores your "Favourites". Go to to download.

Ashtead to London - Live Train Information

Ashtead to Horsham - Live Train Information

Ashtead to Guildford - Live Train Information

Southern Railway's web site

South West Trains web site

National Rail Enquiries web site

Southern have today announced their smartcard pay as you go product has gone live across the GTR network. Like the Key, keyGo will enable passengers to tap and go at all GTR stations without having to buy a ticket or load up a balance. After registration, the smartcard is linked to a nominated payment card and at the end of the day the best value walk-up fare for your travel will be charged.

keyGo will benefit passengers who currently purchase off-peak or day tickets and who may frequently travel for leisure or work.
• It will always give the best value walk-up fare for your travel within a day
• It will charge automatically at the end of each day for the journeys you’ve made that day
• No need to queue at ticket offices or ticket machines
• Just tap through ticket gates quickly and easily
• Get an automatic notification if you’re due compensation because of a delayed journey (ADR) if opted in to receive alerts
• Once you’ve activated the card ‘out-boundary’, you can travel to any GTR stations inside or outside boundary – but NOT to TfL stations

keyGo can be added onto existing Key smartcards or as a standalone product, for a full map see the attached keyGo map.

keyGo was previously trialled on the Southern network; following feedback from users a number of changes were made before further roll out across the network.

To register for your Key Card go to Once you have a Key Smartcard, you can add keyGo through your online account. Your keyGo account will be associated with a credit or debit card for automatic payment to be taken via a Continuous Payment Authority. Two hours after signing up to keyGo, you can start your first journey by touching the card reader at a train station specified with a yellow dot on the keyGo Area map.

NOTE: KeyGo will not be able to cater for 1st Class fares or Railcards.

Both Southern and South West Trains have announced their new timetables.

Southern Timetable from Ashtead to Victoria

South West Timetable Ashtead to Waterloo

Create your own Timetables by visiting both web sites.


The following buses serve Ashtead:-

416 - Epsom Sainsburys to Leatherhead Leisure Centre via The Street, Ashtead (an hourly service) 416 Timetable. NB This service is to be withdrawn with effect from 1st September 2017.

The 408 bus service from Edward Thomas, Epsom Coaches Quality Line runs between Epsom and Cobham (including Sainsburys Cobham and Tesco Leatherhead). To view the Timetable click on the following link. 408 Timetable

The 479 bus service from Buses Excetera runs between Epsom and Guildford seven days a week.  To view the new Timetable click on the following link. 479 Timetable. NB A revised timetable was introduced on service 479 on 4th September 2017 as Buses Excetera have been experiencing a number of reliability issues. These revisions are being implemented to combat these and restore a reliable service. A revised timetable is available above.


There is also to be a new route, Service No. 21 operating from Crawley, Charlwood, Newdigate, Dorking, Boxhill, Leatherhead Ashtead through to Epsom. 21 Timetable.


Pharmacy Rota - Christmas Day 2017


Pharmacist Sunday and Bank Holiday Rota

Christmas Holiday Pharmacy Opening times for Surrey Downs.

In addition to pharmacies which have been directed to open by NHS England, other pharmacies may be open voluntarily on bank holidays.

Further information is available from NHS 111 (dial 111) or on the internet at

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.


The following is open on Sundays from 10am until 4pm (except Christmas Day & Easter Sunday):-


Sainsbury's Pharmacy, Kiln Lane, Epsom, Tel: 01372 729318



You can also contact NHS Direct for confidential advice and information including details of local GPs, Dentists, Opticians and Pharmacists.

NHS Direct is a 24-hour confidential helpline staffed by expert nurses. By calling 111 you can speak to a nurse for advice at any time of the day or night.

NHS Choices – is an Internet site which provides information about health services, conditions and treatment choices.


E&OE - Please also note illness and other unforeseen circumstances may force a change to the above Rota, in which case the acting Chemist for the day will be advertised on the front door of all the above shops.



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